FAQ
- What sizes do you offer?
- We currently offer sizes XS through M for most items. Check our Size Chart for detailed measurements and fit tips.
- Do you ship internationally?
- Yes! We ship to select countries worldwide. Shipping times and costs vary depending on location. Additional customs fees may apply.
- How can I track my order?
- After we ship your order, we’ll email you a tracking link. Click to see real-time updates on your package’s journey.
- Can I change or cancel my order after it’s placed?
- We process orders quickly, but if you need to make a change, email questions@thegirltheory.com ASAP. If your order hasn’t shipped, we’ll do our best to update or cancel it.
- How do I care for my clothes?
- We recommend machine-washing cold and tumble-drying low or hang-drying. This helps maintain the fabric’s softness and keeps prints looking fresh.
- What payment methods do you accept?
- We accept major credit cards (Visa, MasterCard, American Express), PayPal, and select digital wallets like Apple Pay and Google Pay.
- Do you restock sold-out items?
- We try to restock popular items when possible. Sign up for our newsletter or follow us on social media for restock alerts.
- Can I use multiple promo codes at once?
- Our system can only apply one promo code per order. If you have more than one, pick the one that gives you the best discount!
- Where are your products made?
- We partner with trusted manufacturers who share our commitment to quality and responsible production. For specific details, check each product’s info page.
- How do I contact customer support?
- Email us at questions@thegirltheory.com or send us a DM via our Insta. We typically respond within 24 hours on business days.
Need More Help?
If you have any additional questions or need personalized assistance, don’t hesitate to reach out. We’re here to make sure your experience with The Girl Theory is as smooth and stylish as possible!
